State Farm® Insurance Agent Rain Guo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wei Zhang
November 12, 2024
5
out of
5
rating by Wei Zhang
"Rain and her team are really helpful and super knowledgeable. Highly recommended!!!"
We responded:
"Hi Weiyou We are so glad that we were able to help out and you had great feedback as well! Thank you so much for recommending our office! We always try to offer the best service, prices, and insurance policies. If you have any questions or concerns please feel free to contact Rain Guo State Farm | 718-358-0800 Rain"
Feng
November 8, 2024
5
out of
5
rating by Feng
"Very patient and polite."
We responded:
"Hi Feng We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rain"
Botao You
November 8, 2024
5
out of
5
rating by Botao You
"I have enjoyed the excellent service provided by State Farm Insurance (Agent: Rain Guo). They guided me step by step through the point-reduction program and were able to offer me a better rate based on my completion of the course. Maggie Wang and Luke Dong have been particularly patient and helpful to me. I feel indebted to them for their kindness and professionalism."
We responded:
"Hi Botao We appreciate your review and business! We are delighted to know you had a great experience with Maggie and Luke. If you ever need any assistance in the future, please don’t hesitate to reach out at 7183580800. We are here to help! Thank you Rain"
Diana Yang
November 6, 2024
5
out of
5
rating by Diana Yang
"Ms.Iris Weng is a very patient and professional agent. It makes me feel at ease to get her help, and I am really grateful for that!"
We responded:
"Hi Diana we appreciate your great review and longtime support as our customer. So happy to hear Iris was able to help out. For any questions or concerns please feel free to contact Rain Guo State Farm | 718-358-0800, we will continue to help. Rain"
Jerry lin
November 6, 2024
5
out of
5
rating by Jerry lin
"非常棒 谢谢"
We responded:
"非常感谢！如有任何问题，请联系Rain Guo State Farm |718-358-0800"
Xiuyan Chen
October 31, 2024
5
out of
5
rating by Xiuyan Chen
"团队成员服务态度很好，很快解答我的问题，在他们这里买的商业保险，有需要的文件他们很快就给我答覆."
We responded:
"Hi Xiuyan 非常感谢您的评论！很高兴听到您对我们的办公室满意。我们会一如既往的为您提供专业的保险夫。 除了商业保险外， 我们同时提供个人车辆， 房屋， 人寿， 退休计划等理财服务， 如有需要， 请随时和我们联系 7183580800。 祝您有愉快的一天 Rain "
Kim Lim
October 31, 2024
5
out of
5
rating by Kim Lim
"Excellent services with fast responses"
We responded:
"HI Kim Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you for all kinds of insurance needs, such as Auto, Home, Life, Health and Business insurance, and retirement plan as well. Rain "
Ken Weng
October 21, 2024
5
out of
5
rating by Ken Weng
"Is very good customer service. Love them, thanks."
We responded:
"HI Ken Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! we can be reach at 71183580800. Rain"
Cathy Lu
October 21, 2024
5
out of
5
rating by Cathy Lu
"Good service!"
We responded:
"Hi Cathy, Thank you for your 5-star review! So happy that you and your friend were able to save with us! For any questions or concerns please feel free to contact Rain Guo State Farm | 718-358-0800"
Elaine Ward
October 17, 2024
5
out of
5
rating by Elaine Ward
"Maggie Wang does a terrific job at the College Pt Blvd office of State Farm. She is courteous, prompt and efficient with her responses to my e-mail every time I phone or email. I highly recommend her and her office at State Farm located at College Pt Blvd in Flushing."
We responded:
"Hi Elaine We’re thankful for your great feedback and support! It’s our pleasure to assist you with your insurance needs. we are so happy to hear that you had great experience with Maggie, she is definitely one of top support to our customer. If there is anything else we can do to help, please let us know and we will definitely try our best! Rain "
Paulina Roman
October 12, 2024
5
out of
5
rating by Paulina Roman
"Amazing service from Luke! He left a great impression. I will be back and bringing my friends and family!!"
We responded:
"Hi Paulina, We’re honored by your positive feedback and glad to hear you had pleasant experience with Luke! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know and we can be reached out at 7183580800 Rain"
Mikki Nana
October 11, 2024
5
out of
5
rating by Mikki Nana
"Thank you for the undivided attention from the employee and the clear communication. I am glad that I switched to this office."
We responded:
"Hi Mikki Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rain"
i he
October 11, 2024
5
out of
5
rating by i he
"The office is always there and easy to get someone to talk to when there is a need. Service is good and employees care about their customers"
We responded:
"Good morning Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, please contact us at 7183580800 Rain"
Dong yang He
October 11, 2024
5
out of
5
rating by Dong yang He
"Great service, went the extra mile!everything is taken care of, highly recommended"
We responded:
"Hi Dong Yang, Thank you for reviewing Rain Guo State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, such as Auto, Home, Life , Health and Business insurance, and retirement plan as well. Hvae a wonderful day Rain"
Tony Sze
October 10, 2024
1
out of
5
rating by Tony Sze
"Horrible service"
We responded:
"Hi Tong Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. However, We tried to review your policies and see if there is anything we can help, but cannot find your profile at all, and NOT even finding you ever had a record of quoting with our office. thus, I will assume you sent your feedback to the wrong receiver. Of course, you are more than welcome to contact us if you still have questions, we can be reached out at 7183580800 Rain"
Hoops Pro
October 10, 2024
5
out of
5
rating by Hoops Pro
"Luke was so helpful and patient, he made my policy really easy and simple to understand. I truly appreciate the effort he put into making my visit a great one. I will definitely be recommending this place to my friends and family. Keep up the great work!!"
We responded:
"Hi Hoops sorry for the late reply. Thank you for taking the time to share your great feedback with Luke! We’re glad to know you’re satisfied with the service at Rain Guo State Farm office. If you ever have any questions or need assistance, Have a wonderful day! Rain"
C.H. L.L
October 9, 2024
5
out of
5
rating by C.H. L.L
"I would like to Thank Iris who has been assisting me with my Car insurance for a while, she has been kind, helpful , so professional thank you."
We responded:
"Thank you for your recognition of our service!"
Zhu Sally
October 8, 2024
5
out of
5
rating by Zhu Sally
"Bills with multiple items on it can be confusing sometimes, but they took the time to explain each detail clearly and made sure I understood everything before moving forward. Thank you."
We responded:
"HI Sally Thank you for your business and 5-star review! My State Farm team and I are happy to help out for your insurance needs. If there is anything else we can do to help, please let us know and we will definitely continuously try our best to assist! Have a nice day Rain "
Nick Ye
October 8, 2024
5
out of
5
rating by Nick Ye
"First time homeowners and they help me purchase my home insurance together with my cars, pricing is reasonable."
We responded:
"Hi Nick Thank you for your business and 5-star review! we are glad that we ware able to save some money for your insurance budget! My State Farm team and I will definitely continuously try our best to assist! Please feel free to contact Rain Guo State Farm | 718-358-0800 Rain"
Gregory Lam
October 1, 2024
5
out of
5
rating by Gregory Lam
"Great service, fast response and helpful with the extra discount."
We responded:
"Hi George Thank you so much! So happy to hear that you had a good experience with our office. If you have any questions about your policy or different types of insurance, please feel free to contact Rain Guo State Farm | 718-358-0800 I wish you have a wonderful day! Rain"
Wahaha Kahaha
October 1, 2024
1
out of
5
rating by Wahaha Kahaha
"*******Extremely unprofessional******** AVOID THIS AGENT I purchased an coop apartment policy through Max back in the summer. I was denied by the coop board beginning of Sept. and I notified Max the following day which is 9/3. I have been calling numerous times and still havent receive my refund as of today-9/30. I called in today and the lady by the name of Weng answered my call with a horrible attitude, she raised her voice at me and talked over me during the conversation. She shamed me by questioning me if I am in need of that 400 refund? I was like excuse me? How dare she talked to her customer like that? I deserve to get my money back on a product or service that i never received. Run away from this place and go somewhere else. 名字叫Weng的女人態度非常差 一直跟我說9/11已经辦里退款，今天9/30号還没收到，還一直叫我等。還問我是差這400多塊？ 9/3通知Max要求退款到今天還未收到錢，太过份。"
We responded:
"Sorry to hear that you didn't have pleasant experience, that usually do not happen at our office, please directly call our office by providing your info, we will definitely bring our Agent attention and be happy to help you further. thank you! "
jinwei zheng
September 25, 2024
5
out of
5
rating by jinwei zheng
"专业。直接。利落。不废话。点赞"
We responded:
"Hi Jinwei 感谢您的评论和认可！我们会一如既往为您提供专业的服务。 如有任何问题，请联系Rain Guo State Farm |718-358-0800"
Guo Zhi
September 18, 2024
5
out of
5
rating by Guo Zhi
"Service very good"
We responded:
"Hi Guo Thank you for the wonderful review . So happy that we are able to help out! For any questions or concerns please feel free to contact Rain Guo State Farm | 718-358-0800 Rain"
Xiaojing Wei
September 11, 2024
1
out of
5
rating by Xiaojing Wei
"I have terrible experience this time, I called them 6 weeks ago for a quote, when I followed up with them, I was told they have sent me the quote, but I never received. Finally I found out they lied to me, they thought I am a realtor, I was playing the game with them. But at least they should let me know they don’t want to do the business with me instead of lies. I wasted my time for the calls. Very disappointed! Definitely I won’t renew my current policies with them next year!"
We responded:
"Xiaojing We are so glad to help you out for your Homeowner insurance, thank you for being our loyalty customer! we are looking forwarding to continuously assisting you for your insurance needs! Have a nice day. "
Hrant TOROSSIAN
September 10, 2024
5
out of
5
rating by Hrant TOROSSIAN
"Very helpful and polite."
We responded:
"Hi Hrant Thank you so much! So happy to hear that you had a good experience with our office. If you have any questions about your policy or different types of insurance, please feel free to contact Rain Guo State Farm | 718-358-0800 Rain"