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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caroline Cai

March 15, 2024

5  out of  5 rating by Caroline Cai
"Strongly recommend! Great service & fantastic people working here. Iris Weng is amazing. She helped me with a particular task super efficiently. Couldn't ask for a better agent!"
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Linda Wang

February 22, 2024

5  out of  5 rating by Linda Wang
"今天理赔的过程,非常感谢他敬业工作的协助,一直帮忙联系理赔部门取消未经我同意的一个项目,又帮助联系到相关对应直接门,处理完成,快捷、热情、周到,公司有林先生这个员工,无论在那个部门岗位,都能将工作处理的尽善尽美,超赞👍👍👍👍👍"
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Fei Liu

January 28, 2024

5  out of  5 rating by Fei Liu
"I had great experience with this agency! Professional and efficient. Wonderful customer service. Truly appreciated!"
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Charles Yang

January 28, 2024

5  out of  5 rating by Charles Yang
"Good Service"
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Ng Hilfer

January 28, 2024

5  out of  5 rating by Ng Hilfer
"Great auto insurance! good coverage. Fast and friendly service. Highly satisfied!"
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SamShen88

January 27, 2024

5  out of  5 rating by SamShen88
"Great customer service, appreciate for Mr. Zheng’s help!"
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Lll

January 27, 2024

5  out of  5 rating by Lll
"Their customer service team was prompt and attentive, addressing all my queries with clarity. The claim process was efficient and transparent, which gave me great peace of mind. What stood out was their professionalism and empathy in handling my case. I also found their pricing to be very reasonable, offering good value for money."
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Shirley Liang

January 27, 2024

5  out of  5 rating by Shirley Liang
"Great customer service. Very helpful."
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Richard Qi

January 25, 2024

5  out of  5 rating by Richard Qi
"Excellent service"
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Sherry Zheng

January 24, 2024

5  out of  5 rating by Sherry Zheng
"Patient people, surprised. Compare to other agencies, those are the best"
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Xiaojing Wei

January 24, 2024

5  out of  5 rating by Xiaojing Wei
"I have wonderful experience with this Agent, Rain Guo and her team are highly skilled and knowledge agent, I would highly recommend this agency!"
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Lin Ma

January 22, 2024

5  out of  5 rating by Lin Ma
"打电话过去 非常耐心的讲解 服务态度特别好"
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Billy B Tran

January 19, 2024

5  out of  5 rating by Billy B Tran
"We are small electrical contractor, carrying the General liability and auto policy since 2022 for business and also for personal with Rain Guo-State Farm Insurance Agent. They are great. specially Maggie Wang, she is the best in this field. I would recommend. Please contact Maggie Wang for all of your insurance needs."
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AHD Trading

January 18, 2024

5  out of  5 rating by AHD Trading
"Excellent Customer Services, Fast Action, So Happy to deal with the Agent... A+++"
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Xi X

January 18, 2024

5  out of  5 rating by Xi X
"I called today to ask some questions about car insurance. Barry is a good listener. he listened very patiently to my situation. Then answered my queries."
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Raina Yu

January 11, 2024

5  out of  5 rating by Raina Yu
"Barry did an excellent job helping me. He answer all my questions and provide all information regarding the insurance. Great and friendly service."
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ye zhou

December 29, 2023

5  out of  5 rating by ye zhou
"为State Farm的Maggie Wang小姐点赞!Maggie在最短的时间内为我办理了相关的保险业务,整个过程非常专业快捷,态度也非常热情,非常感谢!"
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W Y

December 24, 2023

5  out of  5 rating by W Y
"Very helpful staff, thanks to Maggie, Michelle and Max. Every one I’ve interacted was very professional and helpful."
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Kai Nie

December 12, 2023

5  out of  5 rating by Kai Nie
"赞"
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ma jack

December 2, 2023

5  out of  5 rating by ma jack
"今天打電話給RainGuo-State Farm Insurance 辦理我的車保險事宜,前台接電話的Maggie王小姐非常Nice,很有耐心,当时负责我保险的代理人非常忙,一直在处理别的客人的电话上。我等的有点心急,王小姐和我很好的沟通之后,很顺利的解决了我第二辆车的保险问题,在此非常感谢王小姐给的专业意见。"
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junfu wang

November 28, 2023

5  out of  5 rating by junfu wang
"服务态度好 认真Michelle"
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Emely B

November 27, 2023

5  out of  5 rating by Emely B
"Michelle did a wonderful job helping me out! She took her time to fully layout my insurance plan and answered all my questions."
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Sf83

November 10, 2023

1  out of  5 rating by Sf83
"I've been wanting to change my local office from Rain to the office in college point Blvd for a long time but haven't had the time. The 1 time I visited this office they treated me like if I was bothering them. Customer service was poorly executed on my 1st visit. The 2nd time I called to ask about a letter I recieved about spousal insurance being added to my account the lady was getting an attitude because I didn't understand it. Like she was scolding me for asking questions because I wanted to know how much extra this would cost me. There will be no 3rd time with me, they struck out with me. I will be doing what i've been wanting to do since the 1st time i visited them and that is to call customer service and ask for a transfer of office to the college point near 14th avenue location. They seem to give more attention to customer's who are asian. If your not Asian good luck with customer service."
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Natalie Li

November 2, 2023

1  out of  5 rating by Natalie Li
"very bad service !"
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Debby Lin

October 31, 2023

5  out of  5 rating by Debby Lin
"Maggie is pretty awesome. always call and texted to remind me of payment due dates. courteous and swift service. Get things done in the phone in few minutes. I'm really happy with the service this State Farm office provides with a special shout-out to Maggie, you rock!"